Gran Caribe Resort - Cancun

ex. Gran Caribe Real

Blvd. Kukulkan Km 11.5, Cancun, Mexico, 77500  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Gran Caribe Resort - Cancun

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Infinity pool

Outdoor swimming pool

 Private beach

Beach access

 Fitness/Gym

Fitness center

 Sports activities

Aqua park

Water slides

Tennis court

Golf course

Diving

Snorkeling

Billiards/Pool tables

Mini golf

Overview

The classic 5-star Gran Caribe Resort offers a comfortable accommodation in a downtown area of Cancun. Featuring innovative architecture, the hotel is welcoming guests since 1984.

This hotel is about 1.8 km away from La Gran Plaza Cancun, Coco Bongo and Cancun Convention Center. The property is 1450 meters away from Dolphinaris Cancun, Forum Beach Cancun and La Isla Shopping Mall.

The hotel offers unrivaled location close to palm trees.

Cancun International airport can be reached in 20 minutes by car from Gran Caribe Resort.

Rooms

This property comprises 487 rooms featuring Club Level Penthouse Suite, Comfort Beachfront Cabanas and Presidential Club Level Penthouse Suite with a laptop-size safe, a living area, coffee/tea makers, individual climate control and satellite TV. Rooms offer a captivating view over the ocean. They provide bathrooms with a hairdryer, free toiletries and bathrobes.

Eat & Drink

The elegant restaurant serves outstanding vegetarian dishes. Guests can spend time in the large Lobby bar serving a wide range of soft drinks, coffee and liquors.

Services

Along with a designated smoking area, parking and a cash machine there are a business corner, a catering service and a conference room available on the premises.

Relax

Gran Caribe Resort also offers babysitting, a play area and cots for guests staying with children. On-site amenities for fitness include aerobics classes, a gym and fitness center.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2010.  Number of floors:   6.  Number of rooms:   487.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Executive/club floor
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Coffee shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ski to door

Sports & Fitness

  • Snorkeling
  • Diving
  • Outdoor tennis court
  • Golf course
  • Billiards/Pool tables
  • Aerobics
  • Mini golf
  • Squash
  • Basketball
  • Volleyball

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Free aquapark access
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Full board
  • In-room breakfast
  • A la carte restaurant
  • Beach bar
  • Poolside snack bar
  • Outdoor dining area
  • Cafe
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Playground
  • Children's pool
  • Water slides
  • Game room
  • Paid kids club

Leisure facilities

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Live entertainment
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Barbeque grills
  • Free cabanas
  • Sun terrace
  • Garden area
  • Theater
  • Library
  • Television in lobby
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Beach view
  • Lagoon view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Mirror
  • Fan/Extractor
  • Paid mini-bar

Bathroom

  • Shared bathroom
  • Bathtub
  • Room toiletries
  • Hair dryer
  • Towels
  • Bathroom telephone

Kitchen facilities

  • Mini-fridge

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Cable/Satellite television
  • DVD player
  • Direct dial telephone
  • International calls
  • CD player
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 1 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay at the price of 60 % of the room stay per person per night in a crib. 
  • One child under the age of 1 may stay at the price of 70 % of the room stay per person per night in a crib. 
  • Older children/adults may stay at the price of 80 % of the room stay per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Gran Caribe Resort - Cancun Cancun location
Show big map »

Hotel Address:

Blvd. Kukulkan Km 11.5, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    10.4 km
Airports
Train Stations
  • House of Culture
    8.9 km
Beaches
  • Forum Beach Cancun
    1.7 km
  • Playa Marlin
    2.1 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    6
  • Number of rooms:
    487

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunGran Caribe Resort

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Gran Caribe Resort photos Room Gran Junior Suite Beachfront Walk-out
Gran Junior Suite Beachfront Walk-out
Bed type: 1 Super King-size bed or Double bed or Sleeping arrangements for 3 persons
Size: 45 m²
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information

Wake up to spectacular direct views of the clear blue Caribbean Sea in this spacious 323-square-foot-suite. With beachfront access and your own exclusive designated cabana, you can head out to enjoy the sun, sand, and surf at a moment’s notice. Delight in a perfect night’s sleep in a supremely comfortable King bed or two double beds plus a sofa bed. Indulge in selections from the premium liquor cabinet, or relax with a cup of coffee from your conveniently located terrace.

Room facilities
    Gran Caribe Resort photos Room GRAN JUNIOR SUITE
    Gran Junior Suite
    Bed type: Double bed or 1 Single bed or 2 Single beds
    Size: 50 m²
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information

    Indulge in the luxury of extra space in a beautifully appointed suite. The Junior Suite welcomes guests with a cozy environment with large sitting area and sofa bed, well-appointed bathroom with vanity and hair dryer, and your choice of a king size bed or two double beds. Other luxuries include a fully-stocked complimentary in-suite mini bar, and a spacious terrace or balcony.

    Room facilities
      Gran Caribe Resort photos Room FAMILY JUNIOR SUITEGran Caribe Resort photos Room FAMILY JUNIOR SUITE
      Family Junior Suite
      Bed type: Double beds or Double bed or 2 Single beds
      Size: 36 m²
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Private bathroom
      • — Less information+ More information

      Delight your family with spectacular views of the glittering Caribbean Sea and soft white sands of Cancun when you stay at the Gran Caribe. Our 387-square foot suite will provide the utmost comfort for you and your family. Decadent plush robes and slippers provide serenity for your body and toes, and a domestic liquor cabinet is stocked with superior adult beverages. An in-suite mini bar for water and soft drinks and a flat-screen TV with DVD/CD player allows for effortless in-room enjoyment. Meanwhile, bunk beds, a trundle bed, and a king size bed ensure that everyone gets a perfect night’s sleep.

      Room facilities
        Gran Caribe Resort photos Room Junior Suite Ocean View
        Junior Suite Ocean View
        Check Prices
        — Less information+ More information

        Relax in comfort and style in this wonderfully spacious 387-square-foot-suite. View the sparkling blue Caribbean from your suite, and enjoy some of the best domestic spirits from your in-suite liquor cabinet. Choose from a king size or two double beds, depending on your party’s needs, and relax in comfort with our provided plush bathrobes and slippers in addition to a fully-stocked complimentary in-suite mini bar, and flat-screen TV with DVD/CD player.

        Gran Caribe Resort photos Room Junior Suite Ocean Front
        Junior Suite Ocean Front
        Check Prices
        — Less information+ More information

        Treat yourself to exceptional beachfront comfort and style in this lovely 377-square-foot-suite. Nothing comes between you and the sparkling blue Caribbean with these suites located on the oceanfront edge of the resort property. Delight in a wide variety of domestic spirits from your in-suite liquor cabinet. Choose from a king size or two double beds, depending on your party’s needs, and relax in comfort with our provided plush bathrobes and slippers.

        Gran Caribe Resort photos Room Gran Master One Bedroom Ocean View SuiteGran Caribe Resort photos Room Gran Master One Bedroom Ocean View SuiteGran Caribe Resort photos Room Gran Master One Bedroom Ocean View SuiteGran Caribe Resort photos Room Gran Master One Bedroom Ocean View Suite
        Gran Master One Bedroom Ocean View Suite
        Bed type: Double bed or 2 Single beds or Double beds
        Size: 50 m²
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Private bathroom
        • — Less information+ More information

        Vacation in luxury and comfort in this 646-square-foot suite, complete with a separate bedroom and living room. Enjoy stunning views of the Caribbean and Cancun beachfront. Treat yourself to an indulgent spa experience with luxury bath amenities and a deluxe plush robe and slippers. Sink into sublime comfort in a king bed, complete with a pillow chosen from a comprehensive pillow menu. Sample selections from the suite’s premium liquor cabinet, or relax with a cup of coffee from the spacious terrace or balcony.

        Room facilities
          Gran Caribe Resort photos Room Gran Master One Bedroom Ocean Front SuiteGran Caribe Resort photos Room Gran Master One Bedroom Ocean Front SuiteGran Caribe Resort photos Room Gran Master One Bedroom Ocean Front Suite
          Gran Master One Bedroom Ocean Front Suite
          Check Prices
          — Less information+ More information

          Experience the most spacious and stunning accommodations in all of Cancun from this 1,367-square-foot suite that features a large separate sitting area, complete with a sofa bed, lounge furniture, and dining area – perfect for entertaining or making your own “home-away-from-home” retreat. Located in the resort’s premier areas with spectacular views, another fine feature of this larger-than-life suite is the ability to choose one king bed, or, upon request, 1 king beds without feeling short on space. Of course, unlimited selections from the suite’s premium liquor cabinet, devoted service, and an oversized, completely furnished balcony are also yours to enjoy.

          Gran Caribe Resort photos Room STANDARDGran Caribe Resort photos Room Standard Room
          Standard Room
          Bed type: 1 King-size bed or 2 Double beds or 2 Single beds or Double bed
          Size: 36 m²
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Private bathroom
          • — Less information+ More information

          These 387 square feet rooms feature elegant decor and private balconies or terraces. They also offer lavish features, such as marble bathrooms, air conditioning, minibars, flat screen TVs, DVD players, and Wi-Fi.

          Room facilities
            Gran Caribe Resort photos Room JUNIOR SUITE
            Junior Suite
            Bed type: Double bed or 1 Single bed or 2 Single beds
            Size: 50 m²
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Private bathroom
            • — Less information+ More information

            Indulge in the luxury of extra space in a beautifully appointed 387-square-foot suite. The Junior Suite provides a plush, cozy environment with large sitting area and sofa bed, well-appointed bathroom with vanity and hair dryer, and your choice of a king size bed or two double beds. Other luxuries include a fully-stocked complimentary in-suite mini bar, and a spacious terrace or balcony.

            Room facilities
              Gran Caribe Resort photos Room GRAN MASTER ONE BEDROOM SUITEGran Caribe Resort photos Room GRAN MASTER ONE BEDROOM SUITEGran Caribe Resort photos Room GRAN MASTER ONE BEDROOM SUITE
              Gran Master One Bedroom Suite
              Bed type: Double bed or 2 Single beds or Double beds
              Size: 50 m²
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Private bathroom
              • — Less information+ More information

              Vacation in luxury and comfort in this 646-square-foot suite, complete with a separate bedroom and living room. Treat yourself to an indulgent spa experience with luxury bath amenities and a deluxe plush robe and slippers. Sink into sublime comfort in a Royal King bed, complete with a pillow chosen from a comprehensive pillow menu. Sample selections from the suite’s premium liquor cabinet, or relax with a cup of coffee from the spacious terrace or balcony.

              Room facilities
                Gran Caribe Resort photos Room GRAN PRESIDENTIAL SUITE OCEAN VIEWGran Caribe Resort photos Room GRAN PRESIDENTIAL SUITE OCEAN VIEWGran Caribe Resort photos Room GRAN PRESIDENTIAL SUITE OCEAN VIEWGran Caribe Resort photos Room GRAN PRESIDENTIAL SUITE OCEAN VIEW
                Gran Presidential Suite Ocean View
                Bed type: Double bed or 2 Single beds or Double beds
                Size: 50 m²
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Private bathroom
                • — Less information+ More information

                Our most exclusive accommodations option, this 1500-square-foot penthouse suite is located on the top floor of the resort. Commanding views of the ocean and beach can be enjoyed from the many windows of the room, as well as the ample furnished balcony area. To enrich your stay, an attentive butler staff attends to your every wish – from packing and unpacking, to food and beverage service, to anything in between. Club-level amenities are also included as part of the Presidential Suite’s luxurious experience.

                Room facilities

                  How to reach hotel

                  hotel Gran Caribe Resort - Cancun Cancun location
                  Show big map »

                  Hotel Address:

                  Blvd. Kukulkan Km 11.5, Cancun, Mexico, 77500

                  Get directions
                  City Center
                  • Cancun
                    10.4 km
                  Airports
                  Train Stations
                  • House of Culture
                    8.9 km
                  Beaches
                  • Forum Beach Cancun
                    1.7 km
                  • Playa Marlin
                    2.1 km
                  Hotel information
                  • Check-in:
                    from  3 pm
                  • Check-out:
                    until  12 pm
                  • Year renovated:
                    2010
                  • Number of floors:
                    6
                  • Number of rooms:
                    487

                  Hotel Awards

                  MexicanHOTEL AWARDSRecommendedCancunGran Caribe Resort

                  According to guest reviews, the hotel has been rated as
                  Best Family Hotels in Mexico

                  Use Badge

                  Gran Caribe Resort Location

                  Legend
                  • Current hotel
                  • Hotels nearby
                  • Other hotels
                  • Airports
                  • Underground stations
                  • Train stations
                  • Parks
                  • Tourist attractions
                  • Museums
                  • Convention centers
                  • Stadiums
                  • Food and meals
                  • General

                  Hover above the icons to see hotel photo and details.

                  Click the hotel to go to the main hotel page.

                  Route Planner
                  Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                  What's nearby

                  Tourist attractions

                  • Crococun Zoo - 4.6 km

                  Places of interest

                  • The City Nightclub - 1.5 km
                  • Cancun Convention Center - 1.7 km

                  Shopping areas

                  • La Isla Shopping Mall - 1.4 km
                  • Kukulcan Mall - 2.3 km

                  Monuments and Landmarks

                  • Coco Bongo - 1.7 km

                  Theaters

                  • Backstage Theatre - 2.7 km

                  Golf courses and Country clubs

                  • Cancun Golf Club at Pok-Ta-Pok - 3.6 km

                  Local attractions

                  • Plaza Isla - 1.6 km
                    Zona Hotelera, Cancun
                  • Dolphinaris Cancun - 1.9 km
                    Blvd. Kukulkan km.25 Zona Hotelera, Cancun
                  • Museo Sensorial del Tequila - 1.9 km
                    Blvd. Kukulcan km 12.5, zona hotelera, Cancun
                  • Forum Beach Cancun - 1.7 km
                    Blvd. Kukulcan km 9 Zona Hotelera, Cancun
                  • Wet'n Wild Cancun - 1.9 km
                    Blvd Kukulkan Km. 25, Cancun
                  Hotel information
                  • Check-in:
                    from  3 pm
                  • Check-out:
                    until  12 pm
                  • Year renovated:
                    2010
                  • Number of floors:
                    6
                  • Number of rooms:
                    487

                  Hotel Awards

                  MexicanHOTEL AWARDSRecommendedCancunGran Caribe Resort

                  According to guest reviews, the hotel has been rated as
                  Best Family Hotels in Mexico

                  Use Badge

                  Hotels nearby
                  Mia Cancun Resort
                  4 stars
                  0.6 km
                  Nyx Hotel Cancun
                  4 stars
                  0.8 km
                  Cities nearby

                  Gran Caribe Resort Reviews

                  Guest reviews are submitted by our customers after their stay at Gran Caribe Resort

                  Average guest rating

                  7.4out of 10
                  Very good
                  Based on 46 reviews

                  Rating by category:

                  Location
                  9.4
                  Rooms
                  8.9
                  Service
                  9.2
                  Value
                  8.8
                  Dining
                  6.5

                  Guest reviews

                  • 1.8

                    My wife and I stayed here Feb. 10-17 (2017). This is our third trip and I can't say enough positive things about Daniel. Daniel works the pool area bringing drinks to guest. This guy is one of the main reasons I've return to this resort. Great guy and Norma was excellent as well.

                    The breakfast buffet was slightly lacking.

                  • 1.6

                    My husband and I just got back from our honeymoon!! This was his first time in Mexico and my third. This was my second time staying at Gran Caribe, I highly recommend this place as the service is awesome!!! That's why I came back!! They go out of there way to treat you like royalty, all the staff is excellent and very friendly!! The resturant staff made sure there was vegetarian eats and if there wasn't they would make something special for you!!! Thanx Cruz for going above and beyond!! The bell captian Angel for helping us get our luggage under the weight limit!! Xaiver for gettting my friend Suz a small fan for sleeping noise!!! Mad Max the bar waiter on the beach for all his great happy hour, happy hour service!! Face the gentleman that ran the jewelry store in the resort for all his great deals and friendship. All the front desk and maintanance help was fast and fabulous!!! The house keeping was wonderful!! There was a pipe leak that flooded the 3rd floor by our rooms, the house keeping was right there sqweegying the water away from our rooms and putting towels down!! We made lotza friends and had the best vacation ever!! Thanx Gran Caribe staff/family!!! We will be coming back for the best service ever!!! Thanx the Curtis's Chad and Kelly

                  • Family with children
                    7.8

                    very clean most staff wear frandliy

                    did not have a room first night we arive .we book a hotel 5 mounts in advents, that was very disapointet.

                  • Family with children
                    7.0

                    After fighting with management (took 24 hours) about failing to honour our booking made SIX months prior to arriving, we finally were given the room we booked and was exactly what we booked thru Booked.net. Very very clean, super air conditioning, cleaning crew impecable and all restaurants & buffet staff super friendly and helpful. Beyond front desk/check in issues hotel is good & value for dollar.

                    The hotel constantly tells incoming guests that hotel over booked (over heard this told to so many other people checking in throughout the eight days we were there). Tried to shuffle my family of five to another hotel for four nights of our stay and not honour our booking. Completely disgusted by the management's attitude, no appologies or sorry for the inconvenience. Three hungry exhausted children under nine and hours of waiting to get checked into hotel.

                  • Family with children
                    6.2

                    Check in staff were friendly. Breakfast was great. .

                    Generally the hotel was noisey and food and drink staff unfriendly. Would not stay again

                  • Family with children
                    9.6

                    hotel staff is excellent, resort is clean and spacious, good food

                    more food variety would be better

                  • Family with children
                    2.8

                    REALLY NOTHING

                    FIRST OF ALL, YOU DID NOT GET ANYTHING PROMISED AND DID NOT GET WHAT YOU PAID FOR!! We had 3 rooms, one with 4 and only 1 bed for all. We were suppose to get 2 double beds as promised, but the usual saying was: "sorry, we have college graduation and had to give them the rooms with the double beds". I heard this told to many many people as they checked in. No one was there to help, and you did NOT get what you paid for. RIP OFF!

                  How to reach hotel

                  hotel Gran Caribe Resort - Cancun Cancun location
                  Show big map »

                  Hotel Address:

                  Blvd. Kukulkan Km 11.5, Cancun, Mexico, 77500

                  Get directions
                  City Center
                  • Cancun
                    10.4 km
                  Airports
                  Train Stations
                  • House of Culture
                    8.9 km
                  Beaches
                  • Forum Beach Cancun
                    1.7 km
                  • Playa Marlin
                    2.1 km
                  Hotel information
                  • Check-in:
                    from  3 pm
                  • Check-out:
                    until  12 pm
                  • Year renovated:
                    2010
                  • Number of floors:
                    6
                  • Number of rooms:
                    487

                  Hotel Awards

                  MexicanHOTEL AWARDSRecommendedCancunGran Caribe Resort

                  According to guest reviews, the hotel has been rated as
                  Best Family Hotels in Mexico

                  Use Badge